Customer Testimonials
Loving this insert, as I can now keep everything organized inside on my Jarl edition big box. This insert is well-made, intuitive and worth the short wait. If you have champions, please consider this insert for your game!!
We live only 10 minutes away from Rob and had the privilege of picking up our inserts directly from him. We ordered 11 inserts, and will certainly be ordering more in the future. The quality is excellent and they were all put together well, sturdy, and you can tell that he put a lot of thought to design them in a way that makes the games faster to set up and put away. His selection of inserts is huge (currently over 250 different inserts)- larger than any of the wood insert companies. The foam won't add as much weight as the wooden inserts, plus there is no assembly that you have to do as Rob does all of the work.
Rob is extremely fast to respond to Facebook messages and e-mails. It was a pleasure to meet him in person and he kindly chatted with us about board games for a long time. He is a very hard working, dedicated, family oriented guy and we are happy to support his business.
I recently received 2 inserts from Rob for the Suburbia and Village board games, and I can honestly say I'm more than satisfied with what I received. I will admit that I was incredibly anxious having to wait almost 2 1/2 months for the inserts to arrive, but it was well worth the wait. Everything fit perfectly in the inserts, and in the case of the Village board game, it'll probably save me a minimum of 20 minutes in setup and teardown between game playings.
If I do end up buying future board games that Rob has an insert for here, I will definitely be buying that insert as well. Just remember that if you're new to buying from here, be aware that he's making these in his own home between just him and his wife for the most part, so expect a significant wait. That wait however is more than worth it, as the inserts I received fit absolutely perfectly.
Robert has solved all my frustrations with component management and desiging my own inserts. I own both the Broom Service organizer and the Above and Below organizer. The organizers change the way I play. They help with the game set up and keep things in their place. I don't have to worry about components going missing and I am not just tossing them into a box. I enjoy having everything on my table when playing a heavy component game like Caverna or Elder Sign. With game inserts I can keep them in removable trays and prevent any components from falling off the table. Thanks Robert!
I ordered 5 inserts recently (Betrayal, Cry Havoc, Dead Men, Mysterium and Guilds of London) and was quite pleased with all of them. They came pre-assembled which was my first experience like that with inserts and I can't express enough how easy this made the storage process. I have messed with other inserts that required assembly and I honestly don't know that I would do that again.
I can see how these will make setup and teardown easier in games and am excited to use them on future game nights.
I appreciate the quality products you make here and cannot thank you enough for the open lines of communication while they were being built. I look forward to buying more in the future as more get released. Thanks!!!
I purchased the Betrayal at House on the Hill v2 insert and it's perfect for my needs. There's plenty of spaces for the MASSIVE amount of tokens this game contains, and its expansion. Everything is kept in pretty great order, and it all fits in the base game (2nd Edition) with the lid only raised up less than a centimeter. It was a little pricey (almost more than the cost of the two games), but I'm not going to take a star away for that because... well I knew what I was buying. I mean, with this sudden resurgance of the table top genre, someone stands to make some money... that's just capitalism, man. Also, it's my understanding that this is a small "mom and pop" operation, so the money is getting put to good use. The insert itself is made of pretty high-quality foam core, and is held together really well. This was the only company I could find that made an insert for this game (which, like Dead of Winter, becomes a necessity), and I was really looking. There's a couple of Etsy guys out there that have some pretty cool ideas for this game, but you're going to end up dropping a LOT of cash going that route. If you're serious about this game I would also recommend these:
http://www.shapeways.com/product/G55FCRZR8/replacement-clips-betrayal-at...
I bought a white set of these replacement clips (as the base ones suuuuuuuuuuuuck) and painted them all to match their respective character.
One final note: I'm surprised that the insert business is such a prominent one. I mean, I understand it, but man... Organization is pretty key in some games. In the case of games like DoW it can be the difference between a twenty minute setup or a five minute setup. I just wish that some companys would take the time to think about that when creating these things. Hmm... I don't know, maybe the industry is still getting to that "leveling out" point. Dammit... I'm thirty-four years old, and while I'm not like embarressed about playing tabletop games, I'm just disappointed that only NOW are we getting really cool games. Do you know how hard it is for guys in their thirties to organize game nights with their other friends who have full-time jobs, are married, or just fatigued from age? It's almost impossible. When I was a kid we had Monopoly-MONOPOLY!?! Have you played that game, lately? It's so bad.
Anyway, I really enjoyed the insert, and would recommend for anyone looking to play some serious Betrayal.
I have bought inserts from BrokenToken, Go7, Daedalus, and most other insert makers, but like how "plug and play" ready the inserts are from Robert and InsertHere :) Fantastic consistency and quality.
My only request would be a tiny bit more detail on which cards and tokens, etc. go in which slots. The pictures on the product description usually suffice, but in a couple cases I couldn't tell which cards went with which pile and slot.
Keep up the great work!
Tim
I have purchased box inserts from several of Robert's competitors. I buy for the games I play the most. Some of those I had to assemble myself so Insert Here is superior for me because no assemble is required. Others were nice for storage but did not enhance setup and tear down which is where Robert's products shine. I have played with the Scythe and Orleans Deluxe storage systems in place. They really helped get us into the game quickly. Great stuff! There is nothing like having more time to play more games. I will say that it took a long time to receive my order. Insert Here is a two person operation and every insert is made to order. The inserts were well worth the wait and the price I paid.
While being a small business may increase the time it takes to get your order, I think it also helps Robert provide customer service that is next to none. One of my inserts arrived with a fit problem. I sent an e-mail late Monday night. Robert responded within an hour and had a fix delivered to me four days later! I have received good customer service from other companies, but never like that.
Since I am always looking for value, I was drawn in to Insert Here by a sale. The product and customer service will keep me coming back. Nice job!
I used to use plano boxes that are expensive or often would not fit in game box. Dead of Winter was my first purchase of Robert's inserts. I was so impressed with the attention to detail and quality of his inserts that I will always us nothing but his inserts from now on. Over time his selection of inserts has grown substantially so that now you can always find one for the game you want or get him a copy of game and he can custom make one for you. These are clearly projects of love given the care he takes to design each. I have recently had direct dealings with him and have find him to be of great character and a genuinely nice person. He will always have my support after that. His inserts rate 5 across the baord and I have never been disappointed.
The real art behind Rob's designs is how easy they make setup and gameplay! I've seen Rob call some of his inserts "storage systems" and that is truly what they are. Incredibly well designed and produced, I really can't say enough good things about them (or Rob!) I've purchased four total, so far, and I have been floored by the care and detail that went every single one. They are flawlessly made and ridiculous strong--no matter how I store my games, or what happens to do them during transport, the pieces stay exactly where they are supposed to! Having spent some time working with foamcore myself, I can't believe how clean and uniform each joint and edge are on all of these inserts. Not to mention how much work must have gone into the designs before they reached the Insert Here catalog.
Not only does Rob handmake every single insert to order, he has some of the best customer service I have ever seen. His honesty, accountability, and generosity are a cut above. Rob personally responds to every email and it is obvious he genuinely wants you to have a good experience with his products. When Rob was making me a Legends of Andor insert, he reached out to me. He wanted to see if I was planning to buy either of the game's newly released expansions, because he was in the process of redesigning the insert to accomodate them. When I told Rob I wasn't sure whether or not I was planning to buy them, but would be happy to wait for his re-design just in case I did, he insisted on sending me a version of the insert that incorporated BOTH designs so I could use the old version until I bought the expansions and the new version after. Beyond classy. Thank you, Rob, I couldn't be happier to be a returning customer.
